Job Description

Northwest Medical Center is comprised of a 300-bed  hospital, four urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work.  Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees.  It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work.  NMC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor - priority referral Protected Veterans requested.

This Patient Access position is full-time working the day shift at Northwest Medical Center.

The Patient Access Representative verifies andaccurately enters demographic information in the hospital computer system.Verifies and accurately enters insurance information in the hospital computersystem. Responsible for maintaining and completing  accurate bed check andmidnight census process. Completes all  forms related to the registrationprocess to maintain compliance with hospital and regulatory agencies. InitiatesDES application on all uninsured patients or underinsured patients.  

Adheres toeligibility and authorization requirements on all scheduled/registeredpatients. Adheres to notification guidelines for third party payers to preventdenials and to ensure proper billing. Adheres to facility POS Collectionguidelines, which includes but is not limited to proper cashiering proceduresand documentation requirements. Clearly documents activities and actions takenon accounts, which includes but is not limited to registration results,completed forms, copies of insurance cards and ID, eligibility, authorizationcommunications with patients, staff and clinical departments.   

Timely, reads andtakes appropriate action with any and all communications received.  


Education: High school diplomaor equivalent.   
Experience: One (1) year of dataentry and customer service relations required. 

One (1) year ofregistration experience in a hospital setting preferred.   

Skills:Ability to read andwrite English fluently. Personal computerskills.
Ability to maintaingood customer relations. Ability to explainbasic corporate compliance policies. Problem solving andcommunication skills.   

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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