Job Description

Northwest Medical Center is comprised of a 300-bed  hospital, four urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work.  Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees.  It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work.  NMC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor - priority referral Protected Veterans requested.

This is a full-time position working the day shift at Northwest Medical Center


Position Purpose:

The Continuum of Care Coordinator (CCC) is responsible for improving a patient's level of wellness, reducing unnecessary readmissions and ensuring appropriate utilization of in-network healthcare resources.  The CCC will collaborate with Leadership and Case Management to review trends. Works in a medical setting with physician practices, hospital teams, PAC providers and the ACO to manage the full continuum of care in the provider network. Establish and maintain a Post-Acute Preferred Provider network in conjunction with CHS/ACO regulations and bylaws. Review patient care concerns and identify resolution of issues to meet patient care needs. Review Readmissions Rates and Readmission Retention rates of Post-Acute Providers and initiate discussions with those providers to seek improvements in performance.  Review PAC utilization to include ALOS, RUG levels, ED visits, and multiple PAC transfers.



Qualifications

Position Qualifications:
Education:
Required: Degree in Nursing or Social Work
Preferred: Bachelor's degree
Experience:
Required: Two (2) years of strong clinical healthcare experience. Current working knowledge of discharge planning, utilization management, case management, and disease management. Understanding of pre-acute and post- acute venues of care and post-acute community resources, physician office routines, and transitional procedures for pre and post-acute care.
Preferred: Supervisor or project leadership. Knowledge of Medicare, and ACO practice management. Prior experience as a Care Navigator for high-risk patient populations.
Skills:
Demonstrated ability to communicate effectively in person and via telephone with patients, families/caregivers, physician office staff, and Post-Acute providers using appropriate dialogue and customer service competencies. Can aggregate and evaluate patient level data focusing on medical, psychosocial, and the education needs utilizing established post-acute criteria. Ability to perform multiple activities, meet deadlines, solve problems, utilize resources, make independent decisions, and work well in a team-based environment
Licenses/Certifications:
Required: Current Arizona RN license or compact state license OR Social Work Licensure (LCSW) and American Heart Association BLS.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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