Job Description

This Scheduling / Front Office Supervisor is full time days working at Desert Cardiology.

  1. Assist in interviews with the Practice Manager; assist in the assessment of performance and provides coaching as necessary to maintain satisfactory performance and work productivity.
  2. Makes recommendation to the Practice Manager regarding appropriate staffing levels.
  3. Ensures that staff understands and follow established office policies and procedures; oversees training of new staff.
  4. Identifies, analyzes and resolves operational problems, in counsel with the Practice Manager.
  5. Ensures that staff is trained on computer applications to their job description and on going training is accomplished and participates in available professional activities and continuing education programs ACL.
  6. Manages supporting processes for patients scheduling, check-in, data collection and documentation. Monitors all billing activities as required, works in collaboration with billing manager.
  7. Ensures that front office and waiting rooms are clean and presentable at all times, removing all out dated reading material as needed.
  8. Ensures that front and back office equipment is maintained in proper working condition: initiates request for service when necessary.
  9. Demonstrates proficiency at hospital wide and/or department specific computer software and technology.

Northwest Healthcare is a multi-faceted network dedicated to providing safe, quality care at each of our locations.  With two (soon to be three) hospitals, two freestanding emergency centers, five urgent care locations and a large physician practice including primary care and a variety of specialists, Northwest Healthcare offers you a wide range of settings in which to work.  Common among them all is not only the commitment to providing safe patient care, but to employee satisfaction and growth.  It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role.  NWHC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.

Application Instructions

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