Patient Access Rep
This Patient Access Rep position is at our Duval Mine - Urgent Care - FT days with possible shift rotation. Fast paced environment, multi-tasking, attention to detail necessary. Emphasis on excellent customer service and strong collection skills. Patient access performs a variety of tasks throughout the shift.
Performs patient registration and office support duties of a complex nature. Provides quality customer service to internal and external customers. Participates in the collection process of patient liability. Verifies and accurately enters demographic information in the hospital computer system. Verifies and accurately enters insurance information in the hospital computer system. Responsible for maintaining and completing accurate bed check and midnight census process. Completes all forms related to the registration process to maintain compliance with hospital and regulatory agencies. Initiates DES application on all uninsured patients or underinsured patients.
Northwest Medical Center is a 300-bed hospital offering a full range of healthcare services including emergency services, accredited chest pain and heart failure programs, neurology and neurosurgery, outpatient imaging, a nationally accredited surgical weight loss program, total joint program, spine program and stroke center (recognized with Gold Seal designations by The Joint Commission), robotic surgery, GI lab, a free-standing women’s center, inpatient rehabilitation facility, wound care center, five urgent care facilities, and three ambulatory surgery centers. NMC also has several affiliated physician practices including Northwest Allied Physicians offering primary care and a wide range of specialists, Desert Cardiology of Tucson, Heart Center of Southern Arizona and Northwest Heart & Vascular. NMC is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.