Job: Patient Access Rep Urgent Care - Speedway - FT - Days

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Job Description

Northwest Medical Center is a 300-bed hospital offering a full range of healthcare services including emergency services, accredited chest pain and heart failure programs, neurology and neurosurgery, outpatient imaging, a nationally accredited surgical weight loss program, total joint program, spine program and stroke center (recognized with Gold Seal designations by The Joint Commission), robotic surgery, GI lab, a free-standing women’s center, inpatient rehabilitation facility, wound care center, five urgent care facilities, and three ambulatory surgery centers. NMC also has several affiliated physician practices including Northwest Allied Physicians offering primary care and a wide range of specialists, Desert Cardiology of Tucson, Heart Center of Southern Arizona and Northwest Heart & Vascular.  NMC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor - priority referral Protected Veterans requested.

Verifies andaccurately enters demographic information in the hospital computer system.Verifies and accurately enters insurance information in the hospital computersystem. Responsible for maintaining and completing  accurate bed check andmidnight census process. Completes all  forms related to the registrationprocess to maintain compliance with hospital and regulatory agencies. InitiatesDES application on all uninsured patients or underinsured patients.  

Adheres toeligibility and authorization requirements on all scheduled/registeredpatients. Adheres to notification guidelines for third party payers to preventdenials and to ensure proper billing. Adheres to facility POS Collectionguidelines, which includes but is not limited to proper cashiering proceduresand documentation requirements. Clearly documents activities and actions takenon accounts, which includes but is not limited to registration results,completed forms, copies of insurance cards and ID, eligibility, authorizationcommunications with patients, staff and clinical departments.   

Timely, reads andtakes appropriate action with any and all communications received.  



High school diplomaor equivalent.   


One (1) year of dataentry and customer service relations required. 

One (1) year ofregistration experience in a hospital setting preferred.   


Ability to read andwrite English fluently.

Personal computerskills.

Ability to maintaingood customer relations.

Ability to explainbasic corporate compliance policies.

Problem solving andcommunication skills.   

Requires a high school diploma and 0-2 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.


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